Inspiring book: Menestys syntyy asiakaskokemuksesta, B2B-johtajan opas

A good customer experience is possible to build without magic tricks and huge mechanisms. The goal is to create enthusiasm to take action for improvement, begins Menestys syntyy asiakaskokemuksesta, B2B-johtajan … Continue reading Inspiring book: Menestys syntyy asiakaskokemuksesta, B2B-johtajan opas

Ask a friend, Sami Kallinen 8-bit-sheep

In the past few months, what have you been experimenting with and learning from it, Founder at 8-bit-sheep, Sami Kallinen? I have been thinking about examining AI integration in editorial … Continue reading Ask a friend, Sami Kallinen 8-bit-sheep

Inspiring: Clubhouse meets Sense & Respond

Sense & respond, a classic book by Jeff Gothelf and Josh Seiden, came into my mind when listening to a conversation in Clubhouse’s club for Building customer value (Asiakasarvon Rakentajat) … Continue reading Inspiring: Clubhouse meets Sense & Respond