How can a new customer identification capability be built and scaled across an entire retail store chain without changing the core authentication logic? In this article, we explain how Elisa … Continue reading Case: Strong Authentication in Stores
In times of turbulence, it’s worth paying attention to things that are good or can be improved rather than dwelling on negative news. The Finnish Happiness or contentedness as Melanie … Continue reading Finnish Happiness in Software Development
What have you been experimenting with and learning from it, CEO at Un/known and Lähtijat, Liisa Holma? I have done a lot of experiments in my work. Un/known specialises in … Continue reading Ask a friend, Liisa Holma Un/known and Lähtijat
What have you been experimenting with and learning from it, Director at Kaleva Media, Heidi Kananen? Experimentation and learning! Sounds easy, but oh boy, it can be challenging! When talking about experimentation, … Continue reading Ask a friend, Heidi Kananen Kaleva Media
Building good software is dependent on the interaction between the people building it. It’s about the methods and tools smoothing the communication, but most of all it’s about the soft … Continue reading Total Telecom Congress: Unified digital identity with people
A good customer experience is possible to build without magic tricks and huge mechanisms. The goal is to create enthusiasm to take action for improvement, begins Menestys syntyy asiakaskokemuksesta, B2B-johtajan … Continue reading Inspiring book: Menestys syntyy asiakaskokemuksesta, B2B-johtajan opas
1. Prioritize early on, 2. Allocate focused time, 3. Experiment with new ways of working, 4. Appreciate the wisdom of the network, and 5. Enhance trust and joy The world … Continue reading Learnings from the first 100 days
